1. SERVICES

1.1 Occuza (“we,” “us,” or “our”) provides website design and hosting services as described on our website.

1.2 We offer 1 Package for £99, including:

• WordPress site hosting
• 10GB SSD (Includes Mailboxes 6GB SSD)
• 3 mailboxes (each with 2GB storage)
• 1-year free domain (.org, .co.uk, .uk, .org.uk) – Domain renews yearly and will expire if you don’t renew your subscription.
• Pro Plugins (Elementor Pro)
• Free Website Design

1.3 Payment must be initiated at least 30 days before the yearly renewal date. The Agreement remains in effect until cancelled by you.

2. OWNERSHIP AND CONTENT

2.1 You retain all rights to any text, images, or other content that you provide to us for your website. By providing such content, You grant us a non-exclusive, worldwide, perpetual, and royalty-free license to use, reproduce, publicly display, publicly perform, distribute, index, translate and modify this content for the purpose of delivering our services to you.

2.2 We retain ownership of all intellectual property rights associated with the website design and style. All website content created by us, excluding your provided content, is our intellectual property. This includes, but is not limited to, text, stock images, and website style. Such content may not be used outside of our services or without an active subscription.

2.3 You are prohibited from transferring the site to another hosting provider or removing our control of the site while our services are being provided.

2.4 You must not remove our watermark, which is displayed in the footer of your website.

3. LIMITATION OF LIABILITY

3.1 We shall not be held liable under any circumstances for any direct, indirect, incidental, special, or consequential damages, including but not limited to, loss of data, loss of profits, loss of business, or any other financial losses arising out of or in connection with the use, inability to use, or reliance on our services. This exclusion applies whether such damages arise from contractual obligations, negligence, breach of statutory duty, or otherwise.

3.2 We are not responsible for any actions, omissions, or failures of third parties, including any third-party service providers or platforms you may engage with in conjunction with our services. Any loss, damage, or liability incurred as a result of your interaction with third parties is solely your responsibility, and we shall not be held accountable in any such instance.

3.3 In the event that we are found liable for any damages, our liability will be strictly limited to the amount you have paid for the use of our services in the preceding 12 months. Under no circumstances will our total liability exceed this amount, regardless of the nature or number of claims arising.

3.4 You acknowledge that the use of our services is at your own risk. It is your responsibility to ensure that you back up any data, files, or content used in connection with our services to mitigate potential losses. We are not responsible for any failure on your part to secure your data or for any resultant loss that may occur.

3.5 We shall not be liable for any delay, failure, or disruption in the performance of our services resulting from events beyond our reasonable control, including but not limited to natural disasters, acts of terrorism, wars, pandemics, government restrictions, or other unforeseen events.

4. MAINTENANCE AND SITE SUSPENSION

4.1 During periods of scheduled maintenance or in the event that your website is temporarily suspended, a visible notice may be placed on the website, indicating that it is currently down for maintenance or has been suspended. You are not permitted to alter, hide, or remove this notice under any circumstances unless you have received explicit prior written consent from the service provider or the agreement between both parties has been lawfully terminated. This ensures clear communication to users regarding the site’s status and maintains transparency throughout the maintenance or suspension period. Failure to comply with this provision may result in additional penalties or breach of contract.

5. EMAILS

5.1 You get 3 mailboxes, each with 2GB storage. If you require more, let us know; additional fees may occur.

5.2 You can access your mailbox by visiting yourwebsite/mail or by visiting mail.occuza.cloud

5.3 Your mailbox is encrypted and is confidential.

5.4 You must contact us via email or our contact form on our website if you need to:

• Add an email
• Remove an email
• Change a password (YOU MUST CONTACT US VIA YOUR SITE EMAIL OR THE EMAIL YOU MADE THE PAYMENT WITH)

6. TERMINATION

6.1 We reserve the right to terminate or suspend your website immediately and without refund if it includes copyrighted material, trademarked names, or any other content that is deemed illegal or in violation of any applicable laws or regulations.

6.2 In the event of such termination or suspension, we will notify you promptly and work with you to resolve the issue.

6.3 We may also share your contact information, including email, full name, and any other information requested by third parties who deem the content you provided a breach of their rights.

6.4 Termination or suspension of the website under these conditions does not affect the validity of this Agreement, which remains in full force and effect. You are still responsible for any payments due under this Agreement.

6.5 For termination of the website for reasons other than those specified in 6.1, standard notice and termination provisions of this Agreement shall apply.

7. CONFIDENTIALITY

7.1 Both parties agree to keep confidential all non-public information obtained during the term of this Agreement.

8. MISCELLANEOUS

8.1 This Agreement constitutes the entire understanding between the parties.

8.2 We may update these terms at any time, and the updated version will be posted on our website.

9. PAYMENTS

9.1 Upon the creation and approval of your website front cover, you agree to pay the full amount of your selected package as specified in Section 1.2 before we commence with the full creation of your website.

9.2 In the event of cancellation by you before the completion of the website creation process, you are still obligated to fulfill the payment for the full selected package.

9.3 Payments are non-refundable once the website creation process has commenced.

9.4 If, for any reason, Occuza is unable to complete the website creation process, a pro-rata refund may be considered for the website package, at Occuza’s discretion.

9.5 Occuza reserves the full rights to suspend, terminate, or take any necessary actions at any time if it is determined that you are in breach of any material term or condition outlined in this Agreement.

9.6 In the event of a breach, Occuza may, at its discretion, suspend or terminate services immediately without prior notice.

9.7 Occuza retains the right to take legal action and seek remedies for any damages incurred due to breaches of these terms.

10. GOVERNING LAW

10.1 This Agreement is governed by the laws of The United Kingdom.

11. PROMOTION – Website Creation in 7 Days

11.1 Occuza occasionally offers a promotional service for accelerated website creation, completing the website within 7 days from the initiation of the website creation process.

11.2 The promotion includes all the features of Package 1 as outlined in Section 1.2.

11.3 The 7-day website creation period commences upon the successful creation and approval of the website front cover.

11.4 In the event of a breach of the 7-day completion period due to factors beyond Occuza’s control, the client will be notified, and a revised timeline will be provided.

11.5 It may take longer than 7 days depending on the complexity of the website. Factors such as additional features, custom functionalities, or extensive content may contribute to an extended timeline.

11.6 The promotion is subject to availability and may be discontinued or modified at Occuza’s discretion.

11.7 Occuza reserves the right to determine eligibility for the promotion and may refuse or terminate the promotion if there is a breach of any material terms or conditions outlined in this Agreement.

11.8 The terms of this promotion are supplementary to the existing terms and conditions outlined in Sections 1 to 10.

12. DOMAIN REGISTRATION AND TRANSFER

12.1 Occuza registers the domain on your behalf as part of Package 1. The domain registration is included for the duration of your subscription.

12.2 You are the sole owner of the domain, and Occuza holds it on your behalf during the use of our services.

12.3 You can request Occuza to transfer the domain to you at any time during your subscription.

12.4 The domain transfer process will be initiated by Occuza upon receiving a written request from you.

12.5 Occuza will facilitate the domain transfer to your designated registrar within a reasonable timeframe.

12.6 You acknowledge that domain transfers may be subject to additional fees imposed by the registrar or registry.

12.7 Alternatively, you may choose to transfer your existing domain to Occuza. If you opt for this, the domain will be included in the Package 1 cost for the duration of your subscription.

12.8 If you choose not to transfer your domain to Occuza, you will be responsible for paying for your domain separately.

12.9 Occuza will not be liable for any loss or damages arising from the domain transfer process, including but not limited to downtime, loss of domain ownership, or any related costs incurred.

13. PRICING AND FEATURE CHANGES

13.1 Features and pricing on your plan may change from year to year. You understand that if prices increase or features change within your first year, you will not be affected until the next year.

CONTACT US

If you have any questions or concerns about this Service Agreement, please contact us at via our Contact Form.

By accessing and using our services, you are acknowledging and agreeing to be bound by the Service Agreement outlined herein. If you do not agree, please DO NOT use our services.

Last Updated: September 8, 2024